Happy to hear your Kisi system is ready to be installed! The first thing you will want to do is create a profile. Please go here and select "Sign Up." Once you've created your profile you will need to confirm your email. After you've confirmed your email, Kisi can transfer your account to you.
Upon shipment, Kisi will create your place account and associate your devices to your account for you. Upon installation, please reach out to Kisi to have one of us transfer your account to you and help get you on-boarded.
With regards to the Kisi admin portal, the most comprehensive place I can steer you towards is our Help Center.
From there, you will be able to navigate through each aspect of our devices and read through related articles on how to best familiarize yourselves with the Kisi installation and on-boarding process.
Get Started on your Installation - This will walk you through the requirements to set up your Kisi system. There are project management suggestions, wiring diagrams, hardware specifications, etc.
Set up your Admin Dashboard - This section will provide step-by-step instructions on how to optimize your admin dashboard.
If you run into any issues, our Knowledge Base has articles to help you troubleshoot your Kisi devices.
Should you have any questions at all throughout the entire installation/on-boarding process, please feel free to reach out at any time via email or phone. I can be reached directly at (646) 663-4880 option 3, or you can contact Kisi Support. I'd also be happy to jump on a video call or do a screen share session; simply let me know what date/time works best for you and we can get that scheduled.
For most recent feature updates please visit our Updates page
Good luck and don't hesitate to contact us if you have any questions!