If you need to deassign a card from a member because they have left your organization, lost their card, have a faulty card, etc. Kisi has you covered.
How to de-assign a card
- Select the member from whom you wish to de-assign the card by clicking on Members.
- In the Cards section, you will see the card that is assigned to that member. Click the gear wheel on the card and select De-assign.
- I am having issues de-assigning a card, it seems to be assigned to someone not being a member anymore?
If a member with a card assigned to him/her is deleted before the card is de-assigned, you will not be able to see the card in your list of cards and therefore will not be able to de-assign it. In cases such as this, please create a support ticket at Kisi Support and we will help you remove it on our end.