The steps below will guide you if you need to remove a card from a member because they have left your organization, lost their card, have a faulty card, etc.
Deassign a card
To deassign a card:
- Sign in to Kisi
- Click on Members/Users
- Select the member from whom you wish to de-assign the card
- In the Credentials section, you will see the card that is assigned to that member
- Click the more button (•••) on the card and select Deassign
- Click Deasign to confirm
- I am having issues de-assigning a card, it seems to be assigned to someone not being a member anymore?
If a member with a card assigned to him/her is deleted before the card is de-assigned, you will not be able to see the card in your list of cards and therefore will not be able to de-assign it. In cases such as this, please create a support ticket at Kisi Support and we will help you remove it on our end.