Create and Configure a Door

When you create a door, it creates a virtual button inside your Kisi App. Each physical door that is Kisi enabled in your space should have a subsequent Door created in the Kisi Admin Dashboard.

How to create doors:

1. Click into your Place on the admin dashboard
2. Click on ‘Doors’ in the navigational bar
3. Select ‘Add Door’ on the right
4. Name your door and make sure it is descriptive. All of your users will see the name of the door in their Kisi app. Click Add.

Associate Door to the Controller: Now that you have created the door, you will need to associate it to your Kisi Controller.

1. On the dashboard, click on 'Hardware'
2. Click on the desired Controller you see on the screen    
3. Click on Relays. This corresponds to the numbered relay on the Kisi Controller Pro to which the door was physically wired. Select the correct relay and input in the corresponding lock name.
4. 'Duration' relates to how many seconds the door will remain unlocked.  It defaults for 3 seconds.  You can adjust it up to 30 seconds.
5. Click Save.

 Next, if you have wired Contact Sensors and/or Request to Exit (REX) devices to the Kisi controller, you will want to configure them, as well.  **NOTE** -  not all systems have these aspects connected.  Please confirm with your installer that these components were wired to the Kisi controller. Otherwise, configuring these aspects without the proper equipment wired to the Kisi controller may result if false reporting on the dashboard.

Configure Contact Sensors and/or REX (if applicable):

1. Click on 'Hardware' again on the dashboard.
2. Click on the desired Controller you see on the screen    
3. Choose Contact Sensors / Request To Exits. This corresponds to the numbered input on the Kisi Controller Pro the contact sensor/ REX to which the contact sensor/REX was physically wired. Select the correct input number, then select the corresponding lock name.
4. Confirm the sliding button is "Enabled"
5. Click Save.

It is time to test your new Kisi enabled door!

If your Kisi hardware has not been installed yet: Make an unlock from the Kisi app and listen for a click coming from the relays on the Kisi board. You should hear an audible click each time you press the unlock button.

If your Kisi hardware has already been installed: When you unlock your door via mobile app or desktop, your door should unlock.

FAQ

• I deleted a door by mistake and now I can not get in, what should I do?
  Mistakes happen, if you delete a door by mistake you need to re-create it again according to the steps above, remembering to associate it to the hardware, as well. 
  
  
• I am unable to add more doors, what should I do?
  In case you are unable to add a new door, you might have hit the door limit of your current subscription. If the error messages states so, you can double-check under the Billing section on your admin dashboard. Either delete another door or reach out to Kisi Support to change your subscription if you wish to have more doors.