How many readers do I have to purchase for my space?
Each Kisi Reader Pro connects to one door. This means you would need three readers if you have a total of three doors in your space and would like to use the readers on all three doors.
Can I do a self install of the Kisi Reader Pro?
This depends on the set up in your space. If you already have an Ethernet cable running to the door, all that is left to do is mount the reader, which can be easily done with some tools. If not, we would recommend reaching out to firstname.lastname@example.org if you don't already have an installer working on Kisi in your space.
Can I purchase additional cards if my team grows?
Most definitely. We support fast growing companies and have a stock of cards ready to go. You can purchase more cards through the Kisi website.
Can I customize Kisi passes?
Yes, Kisi can make custom passes for you. Please reach out to email@example.com for custom inquiries.
Can I punch holes in the Kisi passes?
We would not recommend this and suggest purchasing plastic card holders to place the cards into instead.
Why are the blue LED lights dimmed?
The LED lights dim when there is a weak wifi signal. Try positioning the Kisi Reader Pro in a spot where the wifi signal is strong and steady.