This article relates to the access restrictions feature. For an overview of all restrictions, check out the article Levels of restrictions and redundancies.
Enabling the Kisi Reader Restriction will require users to be within the range of a Kisi Reader to unlock a door. You can enable the reader restriction for your entire place (everyone trying to access any doors at your place will be affected) individual doors (everyone trying to access the door will be affected) or groups (anyone in the group trying to access doors for that particular group will be affected). You can read more about restriction levels here.
The Reader restriction requires that all iPhone users enable Bluetooth and location services. Android users must enable NFC and location. Users must be within the Bluetooth/NFC range of the Kisi Reader outside of their door in order to unlock the door.
Enable Reader Restriction
Reader Restriction can be enabled for individual doors or groups.
To enable Reader Restriction for individual doors:
- Sign in to Kisi
- Open your Place
- Click on Doors and open the door you want to update
- Turn on Reader Restriction
- Click Save
To enable Reader Restriction for a group:
- Sign in to Kisi
- Open your Place
- Click on Groups/Teams and open the Group you want to update
- Under Permissions, turn on Reader Restriction
- Click Save
FAQ
- Why can I not open the door even though I am standing next to it when the reader restriction is enabled?
The most common explanation is that the location settings and the Bluetooth Sharing /NFC are not enabled correctly. To double-check you can enter the Kisi App, choose Settings, and Introduction. Follow the steps and make sure that all the necessary settings are enabled. If the issue persists, reach out to Kisi Support.