The Kisi Admin Dashboard is the main tool for administrators to handle everything related to your place. At web.kisi.io you are able to add or delete members, export event logs, configure doors and restrictions and much more. Down below we have gathered some of the more frequent questions that pop up regarding the dashboard.
Q: Where can I find the unlock events for my place?
A: A Kisi admin can find the event list by logging into web.kisi.io, then clicking on Events under the Audit section. (To run an Event Export for older events, please follow the steps in this article.)
Q: I think I am a Kisi admin but when I try to edit the Kisi dashboard, I get an error message?
A: You could be an admin of a group and not the entire place. Being an admin of a group means that you can only edit settings in the group itself. Please reach out to your place admin to check your access rights.
Q: How do I delete a member from my place?
A: To delete a member, go to your dashboard, click "Members", then click the little trashcan icon.
Q: I'm trying to log in, but I've been locked out of my account. How do I become unlocked?
A: Accounts are locked for 5 minutes when there have been too many attempts with incorrect login credentials. If you have forgotten your password, please go to web.kisi.io and click on Forgot Password? Enter your email address. Click submit and you will receive an email with instructions on how to update your password.
Once you've done that, you should be able to access your account.