Self Support
You can find answers to frequently asked questions and troubleshooting guides in our Help Center. There are also resources to help you with your first Kisi installation, configuration, billing, integrations and much more.
Community Support
The Kisi Community is the best place to ask questions about Kisi and access control, get help from your peers, learn tips and tricks so you can take the day-to-day experience and security at your space to the next level, and have a place to discuss all things Kisi.
Kisi Support
Should you need any assistance or have any questions, Kisi Support has got you covered! We typically reply in less than 1 hour during business days. For requests submitted during the weekend, we will typically reply on Monday morning.
Feel free to submit a Support request, email us at support@getkisi.com or call us at +1 (646) 663-4880 option 3.
Support coverage:
- USA: 9 AM - 9 PM EDT (GMT-5)
- Hours may be reduced for some US Holidays