MotionSense is only available with the new Kisi Reader Pro 2. This setting cannot be combined with the Two Factor Authentication (2FA) for Unlocks.
The new Reader Pro 2 lets users unlock doors with just a wave of the hand, using Kisi's MotionSense technology. If enabled, iPhone users will be able to unlock the door by waving in front of the Kisi Reader.
For MotionSense to work, users will need to have the Kisi app installed and have their phone nearby.
Enable MotionSense
MotionSense can be enabled on each individual Kisi Reader Pro 2, thus you will need to repeat the steps below for each Reader where you want MotionSense. To enable MotionSense:
- Sign in to your Kisi account
- Under Setup, click on Hardware
- Open the desired Reader Pro 2
- Enable MotionSense
- Click Save
MotionSense not working
There can be several reasons as to why MotionSense might not be working. Please check that:
- MotionSense is enabled for that specific Kisi Reader (as shown above)
- You are on the latest version of the Kisi app
- You are signed into the Kisi app
- You have access to that specific door
- You have your phone nearby
- Bluetooth is enabled on your phone
- Location services are set to Always for the Kisi app