FAQ

Why does Apple Pay open when trying to unlock a door?

Why am I seeing "The Kisi Controller is not available"?

Why am I seeing "You're not close enough to the door"?

Can I change the proximity of the Geofence restriction?

How to enable Bluetooth on your Android phone

Kisi app says Bluetooth is Off when it’s On

Why am I seeing "No places found"?

How do I change the timezone of my place?

How do I cancel my subscription?

What are the browser requirements to access Kisi?

Will elevator stops show in the Kisi mobile app?