Firmware updates
For a seamless update experience of your firmware, we provide fully managed over-the-air (OTA) updates to your Kisi devices. Typically we update the firmware every one or two weeks.
Applying firmware updates always finish within seconds for any given device. If the device is actively doing something, for example scheduling unlocks, the update will be deferred to a later point in time. If the device is busy for more than a day, the update will be forced to ensure devices receive firmware updates within a set time limit.
As firmware updates are fully managed and apply within seconds, we do not offer configuration options to defer firmware updates manually. Should you have any concerns regarding firmware updates for specific use cases, please contact Kisi Support.
When a firmware update is deployed to the controller and the controller technically is in a tampered state, you might receive a notification suggesting potential tampering, as controllers for security reasons do not retain tampered state between reboots.