Add incident policy

As a Kisi admin, you can set up incident policies to monitor specific conditions, receive real-time notifications, and enable proactive responses, ensuring swift action and review of security events.

1. Sign in to Kisi
2. On your left sidebar, click the Signals icon
3. Select Incident Policies and click Add Incident Policy
4. Define the policy name
5. Select the incident type from the dropdown (see incident policy types for details)
6. (Optional) If you selected Anti-passback, click Add Perimeter and select a group in the search bar. The doors in that group become the perimeter for the policy
7. Choose severity level: Info, Warning, or Critical
8. (Optional) Add handling instructions for your team
9. Add email addresses of users who will receive notifications of this policy
10. Configure notification preferences (email, web, or mobile)
11. Click Add

note

The perimeter is the set of doors, linked to the selected group, that the policy monitors for check-in/check-out sequences. The group must include a check-out door, or the policy won't work.

Delete an incident policy

If an incident policy is no longer needed, as a Kisi admin you can either temporarily disable it or permanently delete it.

1. Sign in to Kisi
2. Navigate to Signals
3. Select the Incident Policies tab
4. Select the incident policy you wish to disable or delete from the list
5. Depending on your preference, either turn off the Enable Policy toggle, or click on Delete to permanently remove it