Manage multiple accounts
You can manage multiple Kisi accounts both on the Kisi web and mobile apps, and switch between them without having to sign out between sessions.
- Web
- Mobile
- Sign in to Kisi
- Navigate to your account and click on Add Account
- Enter the organization domain you want to add, and sign in with SSO or your email/password combination
- Click on your account, then select Switch account to view all the accounts where you are currently signed in
Use the Switch Account button to quickly switch between different accounts. Add a new account by clicking on Add Account.
You can sign in to multiple accounts on mobile. You have two options to sign in:
- Automatic sign-in via the magic link sent to your inbox
- Manual sign-in by entering your organization's domain
Automatic sign-in
- Open your Kisi mobile app
- Tap on + Add account
- Enter your email and tap on Continue. You will receive an email containing your sign-in link.
- Proceed to your inbox and click on the provided link (e.g, 'Dream World Inc (domain: dreamworldinc)')
- If your organization has Single Sign-On (SSO) enabled, you will be redirected to your identity provider. Sign in there using your username and password.
- If your organization has not enabled SSO, you will be signed in automatically to Kisi.
Self-requested sign-in links have a 30-minute expiration window. If you're unable to sign in within this timeframe, please request a new link.
Manual sign-in
- Open your Kisi mobile app
- Tap on + Add account
- Tap on Manual sign-in
- Enter the domain of the Kisi organization you belong to (e.g., dreamworldinc)
- Tap on Continue
- Choose your sign-in method
- SSO sign-in: enter the credentials for your indentity provider (IdP)
- Classic sign-in: authenticate with your Kisi email and password
If don't know your organization domain, click on Don't know your organization's domain? and enter your email address. You will receive an email containing your sign-in link. Proceed to your inbox and click on the provided link.
Kisi organizations with single sign-on (SSO) can, if needed, also enable authentication with password for users. If enabled, the user will be able to log in with email and password. If the user is in the organizations' IdP directory, an SSO login will also be available.