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What's new in January 2024

· 2 min read

Explore the latest Kisi features and stay up-to-date with the most recent updates in the Kisi docs.

New features​

Push Kisi alerts and events into your Slack channels​

Connect Kisi and Slack in less than 2 minutes to automatically receive Kisi events and alert policy notifications directly in your Slack channels.

  • Collaborate on all crucial access control events without leaving the Slack app
  • Keep all stakeholders in the loop by adding team members to the Slack channel, even if they don’t have Kisi admin access
  • Set it up in less than 2 minutes

Easily delay or end an active Unlock schedule based on staff presence​

With First to Arrive schedules, you ensure that Unlock schedules activate only when at least one authorized user is physically present. Use them to:

  • Postpone a planned Unlock schedule until the first authorized unlock at the Kisi reader
  • Terminate an active Unlock schedule earlier as the last person departs the facility.

Configure your First to arrive schedule now!

Docs changelog​

Hardware​

Added videos to the following articles:

Web​

  • New integration guide: Slack
  • New integration guide: YOGO

API docs​

What's new in December 2023

· 3 min read

Explore the latest Kisi features and stay up-to-date with the most recent updates in the Kisi docs.

New features​

Unlock doors directly from Apple CarPlay​

How convenient would it be to unlock the garage door straight from your car? With Kisi's new integration with Apple CarPlay you can do just that.

  • Effortlessly unlock doors straight from your car display, enhancing safety on the fly.
  • Once logged into Kisi on mobile, the Kisi icon automatically appears in CarPlay.
  • Easily access a list of doors and tap to unlock, all without the need for remote controls or reaching for the iPhone.

Easily follow every action in your organization with improved Event History​

To help Kisi admins quickly and clearly understand what’s going on in their Kisi environment, we enhanced the Event History view. The updated view categorizes events into Access events (e.g., a door unlock) and Audit events (e.g., a door creation). Admins can now:

  • Group related access events to see them in sequences
  • Seamlessly switch place to view events for another site
  • Effortlessly filter events and share filtered views with team members using the URL

Docs changelog​

Hardware​

Web​

  • Added docs for the new Slack marketplace integration
  • Updated docs for Event history to reflect the newest changes (Access and Audit events)
  • Added a section to explain Kisi event retention and limitations
  • Intrusion Detection (Kisi-native and third-party): Added a table with possible scenarios based on alarm mode
  • Fixed role permissions for the Observer role
  • Camera integration guides: added a Prerequisites section, including that a camera must be set up in the location before starting the integration process
  • Updated Send access links to explain that Geofence and Kisi Reader restrictions don't limit access links, meaning, users with an access link can remotely unlock doors

Mobile​

What's new in November 2023

· 2 min read

Explore the latest Kisi features and stay up-to-date with the most recent updates in the Kisi docs.

New features​

Quickly review user access patterns with enhanced analytics​

We enhanced the user analytics view to provide admins with an even more detailed overview of user access behavior. Admins can now:

  • Track the typical arrival times of individual users
  • Monitor the number of days they've been present in the last 90 days
  • See a detailed breakdown of the user's daily attendance

Easily monitor primary device changes​

Alert policies help you spot specific issues in your system and make sure the right team members are notified about them. Recently, we added an alert possibility when a user changes their Primary device within the same Kisi account. This helps you to swiftly address potential security concerns by identifying when a user is using an unusual mobile device to unlock Kisi-secured doors.

Docs changelog​

Hardware​

Web​

Mobile​

What's new in October 2023

· 3 min read

Explore the latest Kisi features and stay up-to-date with the most recent updates in the Kisi docs.

New features​

Supercharge your insights with automated reports​

As a Kisi admin, you often need to know who has access to a specific door in your space, who's been unlocking doors within a time period, or the frequency of specific events, such as doors being held open. Swiftly access these valuable insights with our new, advanced reports.

  • Weekly place analytics provide insights into daily usage, unique user unlocks, credential types, top doors, recent failed unlock attempts, and hardware metrics.
  • User presence reports provide insights into active users, user group activity, and user login timestamps. If the timeframe is set to one day, it offers basic time tracking.
  • Door unlock permission reports allow you to easily keep tabs on who's got access to your doors.
  • Event reports with advanced filters allow you to fine-tune your event exports with advanced object and variable filters, delivering even more precise insights.
  • User reports help you to find and further investigate a specific user in your Kisi environment.

To increase the flexibility when sharing access links with visitors, we now allow admins and access managers to send access links manually. Generate an access link with just a click. Then, copy and share it using whatever communication channel works best for you. WhatsApp, Slack, Teams, or even Discord, the choice is all yours.

New integration: Eagle Eye Networks​

Do you use Eagle Eye Network’s cameras at your organization? Now, you can integrate it with Kisi in less than a minute and receive camera footage right in your Kisi space.

Docs changelog​

Hardware​

Web​

Mobile​

Supercharge your insights with automated reports

· 3 min read

As organizations continue to adapt to hybrid work, they require more data to plan for seamless operations. With stringent compliance and audit demands, advanced access control reporting is quickly becoming a key requirement.

To better serve our customers and empower them in their daily auditing and reporting needs, we've taken Kisi's reporting capabilities to a new level. This involves introducing a range of new, advanced reports and enhancing the functionalities of the existing ones.

In this blog post, we have summarized everything you need to know about our recently launched and updated reports. Give them a try!

Door unlock permission reports​

For admins, auditors, and access managers, Door unlock permissions reports offer a list of users who have been granted access permissions to a specific door within a Kisi organization. They can be scheduled to be delivered to your inbox automatically, or generated on-the-fly and downloaded as a CSV file. The report includes:

  • User name
  • User email
  • User role
  • The scope of the role
  • Permission valid from / until

Try it out now​

User presence reports​

User presence reports provide insights into active users, user group activity, and user login timestamps. The lowest timeframe resolution is one day. If the timeframe is set to one day, it offers basic time tracking. The report includes:

  • User name
  • User email
  • Access rights
  • First unlock
  • Last unlock
  • Days with unlocks

Try it out now​

Weekly place analytics, now with hardware metrics​

We introduced Weekly place analytics reports last month, and this month, we've integrated hardware metrics. Now, you can delve into comprehensive hardware analytics within your Weekly place analytics report for a deeper understanding of your environment. The report is provided in a user-friendly PDF format with infographics, and it contains the following key details:

  • Daily place usage
  • Heatmap of unique user unlocks
  • Weekly unique users
  • Unlocks by credential type
  • The top 5 most frequently used doors
  • Recent failed unlock attempts
  • Hardware metrics

Try it out now​

Event reports, now with advanced filtering​

Event reports allow you to pinpoint and examine specific events within your Kisi environment. Now, you can fine-tune these with advanced object and variable filters. For instance, you can retrieve all Door held open events for your main entrance over the last two weeks. This provides you with the precision needed for optimal control.

Try it out now​

Any specific reports you're still missing?​

At Kisi, we're committed to continuous improvement and making your experience better. Is there a specific report type you'd like to see included? We welcome your input. Please use the feedback button on the right to share your thoughts with us.

What's new in September 2023

· 3 min read

Explore the latest Kisi features and stay up-to-date with the most recent updates in the Kisi docs.

New features​

Receive weekly place usage analytics directly in your inbox​

We are thrilled to introduce a new Kisi report type: Weekly Place Analytics Reports. Now, you can effortlessly create and download your weekly place report with just a few simple steps. Your report will include:

  • Daily place usage
  • Heatmap of unique user unlocks
  • Weekly unique users
  • Unlocks by credential type
  • The top 5 most frequently used doors
  • Recent failed unlock attempts

Once your report is ready, you can easily download it as a PDF, making it accessible and shareable at your convenience. Additionally, you can also schedule it to be sent weekly to relevant team members.

Stay tuned for more advanced reports coming soon: Door permissions report, Presence reports, Filtered event exports, and Hardware status reports.

Access links enable visitors and temporary staff to unlock doors without needing a Kisi account or mobile app. With our latest update, admins can send access links via text messages, on both web and mobile, providing even greater convenience for authorized users to access spaces.

info

This feature is currently only accessible to our US customers. Additional costs may apply.

New integration with Sharry, the leading workplace experience platform​

Equip your workplace with Kisi and Sharry’s mobile access automation to create a seamless access experience and safe environment for your members. Stay tuned to see how we will leverage Apple Credentials to optimize the user experience and streamline building operations.

Docs changelog​

Hardware​

Web​

Mobile​

Other docs pages​

What's new in August 2023

· 3 min read

Explore the latest Kisi features and stay up-to-date with the most recent updates in the Kisi docs.

New features​

Automate your reporting process with Scheduled Reports​

As a Kisi admin, regular reports can help you enhance security, safety, and to understand how your places are used. That's why we're thrilled to introduce Scheduled Reports, designed to streamline your reporting process and guide you with insights into your facilities. Effortlessly automate user and event reports to be sent directly to the right people in a daily, weekly, or monthly cadence.

Stay tuned for upcoming announcements on advanced place analytics and door permissions reports!

New integration: Cisco Webex meets Kisi​

Do you use Cisco Webex at your organization? Now, you can integrate it with Kisi in less than a minute and receive instant Kisi event notifications right in your Webex channels. No more juggling apps or missing important updates.

Troubleshoot your hardware faster with updated controller details​

To help you identify your exact device revision, we improved how controller details are shown under Hardware > Controllers:

  • Revision number allows you to pinpoint your device's exact version, ensuring accurate compatibility and support.
  • Connection type allows you to quickly see whether your device is currently connected via Ethernet or Wi-Fi.

Note: Kisi Controller Pro 2 devices with revision numbers below 553xxxxxx still support both Ethernet and Wi-Fi, but for higher revision numbers only Ethernet is available.

Further improvements with the Glofox integration​

The Kisi & Glofox integration enables Glofox admins to synchronize users with their Kisi location and to automatically check users into Glofox whenever they unlock a door at that location. In a recent update, we extended access to credit pack users, allowing them to also utilize Kisi for entry.

Docs changelog​

Hardware​

Web​

  • New integrations: Added new integration guides for WodBoard and Evini
  • Roles: Updated the Roles concept article with the following:
    • Added place/door lockdown to place level roles
    • Added Scheduled reports to organization level roles
    • Added organization owner role to organization level roles
  • Audit and reporting: Added how to configure Scheduled reports
  • Add users and share access: Added how place admins and group managers can add new users manually

Mobile​

What's new in July 2023

· 2 min read

Explore the latest Kisi features and stay up-to-date with the most recent updates in the Kisi docs.

New features​

Unlock doors with your Android smartwatch​

Kisi is now available on the Wear OS app. This empowers users with Android smartwatches running Google's Wear OS to unlock doors effortlessly using their Android wearable—no phone required. Embrace convenience and freedom as you access spaces with just a twist of your wrist.

Kisi dashboard translated to 🇩🇪 German and 🇪🇸 Spanish​

The Kisi web app is now available in German and Spanish languages.

Docs changelog​

Hardware​

Web​

Mobile​

What's new in June 2023

· 2 min read

Explore the latest Kisi features and stay up-to-date with the most recent updates in the Kisi docs.

New features​

WebAuthn for secure web-based authentication​

We're thrilled to announce that the Kisi mobile and web app now support WebAuthn. With this update, SSO-enabled organizations can enjoy seamless sign-in to Kisi using biometrics and other supported authenticators. To use it, please ensure that your identity provider has WebAuthn configured.

Enable WebAuthn from the organization settings page.

Introducing the newly redesigned Kisi iOS app​

Experience a fresh and intuitive user interface that aligns with the latest trends, providing an enhanced and modern visual appearance. Discover the sleek design and seamless navigation as we bring you an updated look for our iOS app.

Docs changelog​

Hardware​

Web​

Mobile​

Docs navigation​

We have implemented an update to our documentation navigation, enabling automatic collapsing of sidebar categories when a new one is opened. This should reduce the number of simultaneously expanded categories and help docs users to focus on the selected section.

What's new in May 2023

· 2 min read

Explore the latest Kisi features and stay up-to-date with the most recent updates in the Kisi docs.

New features​

Kisi can now detect compromised wiring​

Kisi now offers enhanced configuration options for detecting cut or short statuses in your wiring. These critical events will be conveniently displayed in the Events history as Controller tampered events, providing you with immediate visibility into any tampering attempts.

Kisi admins can enable end-of-line detection when configuring contact sensors and request-to-exit devices.

Docs changelog​

Hardware​

Web​

Mobile​

Docs navigation​

We are currently working on a major update for our documentation portal to enhance its navigation and make it more user-friendly. As part of this update, we have introduced two new categories under the How-to guides section: Access and Account & Organization. Please note that this work is still in progress, and we will be making further changes to improve the overall navigation experience. Stay tuned for more updates.