Changelog
This page tracks notable updates to the Kisi documentation.
2026
November
2026-11-04
- Updated the Google Workspace Directory integration guide to match the current app: setup steps and labels, the 15-minute sync, the 500-user limit per organizational unit mapping, removing users, how the sync works, managing organizational unit mappings and Google accounts, statuses, reauthorization, automatic disabling, troubleshooting messages and removing the integration
- Updated the Eagle Eye Networks integration guide to match the current app: removed the Kisi API key step, the sign-in order, the account dropdown and Add Camera button, field labels, reseller accounts, how clips are captured and when they appear, managing cameras, the one-integration limit, removing the integration and troubleshooting messages
- Updated the Spot AI integration guide to match the current app: adding doors, the events sent to Spot AI, what appears in Spot AI, managing doors, updating the API key, removing the integration and troubleshooting messages
- Updated the Google Calendar integration guide to match the current app: how calendars map to doors, the setup steps, sync timing and limits, Google permissions, multiple Google accounts, removing calendar mappings and troubleshooting
- Added custom fields for visitor registration points, including how to view answers and export them to CSV
2026-11-03
- Updated the Microsoft Teams integration guide to match the current app: the incident policies toggle, place filters, the confirmation message on save, managing channel configurations, channel statuses, the one-integration limit, troubleshooting messages and removing the integration
- Updated the Splunk integration guide to match the current app: field and button labels, the HEC URL format, the validation test event, the Allowed Events step, the event format in Splunk, removing the integration and troubleshooting messages
October
2026-10-30
- Added Ferb integration documentation for managing door access from Ferb memberships, bookings and passes
- Added a step to the Recess integration setup to add Recess support to your Kisi organization as an organization admin
2026-10-28
- Added custom fields for bookings, including how to view answers and export them to CSV
- Updated Webex by Cisco setup with the required Allowed Events step, room selection and confirmation, changing the chat room, and a troubleshooting section
- Added Allegion gateway wiring for the ENGAGE Gateway (GWE) and ENGAGE Gateway 2 (GWE2), and the number of wireless lock doors each supports, and updated the hardware installation guide for both gateways
2026-10-27
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Updated the Badge Printer guide to match the current app: the Download button, separate Job Title and Details fields, uploading user photos, badge size, card types, deleting the integration and troubleshooting messages
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Updated the Slack integration guide to match the current app: the Edit Channel Configuration dialog, the incident policies toggle, place filters, managing channels, channel statuses, limits, troubleshooting and uninstalling
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Updated the bulk CSV import for managed devices to match the Upload Managed Devices app: import steps, a downloadable CSV template, CSV format, how existing and duplicate devices are handled, the one-integration limit, removing the integration and troubleshooting messages
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Added how to make the visitor email optional or hide it on registration points that don't grant door access
2026-10-26
- Added Glofox profile picture sync, including the option to remove membership access from members without a profile picture
- Added bulk import of barcode and QR code credentials from a CSV file
2026-10-19
- Added VERVE Pulse integration documentation for syncing gym membership plans with Kisi groups and tap to unlock in the Pulse Member app
2026-10-13
- Added Microsoft Edge as a supported browser for receiving intercom calls, including how to enable notifications in Edge
2026-10-07
- Added light and dark mode information, including how to change the appearance in iOS or the Kisi app
2026-10-06
- Added the Kisi Unlock Connector guide for unlocking doors from partner apps with a single API call, and added it as a new flow to integration methods
2026-10-05
- Added historical data availability to each report in Review reports
2026-10-02
- Added a video guide for manually restarting a reader, linked from the Reader Pro 2 and Reader Pro 2.1 troubleshooting guides
2026-10-01
- Corrected the maximum number of controllers per elevator cabin to 9 in the elevator installation guide and floors and elevators overview
September
2026-09-28
- Added documentation for unlocking doors from the Glofox app
- Added a video guide to the Controller Pro 2 wiring instructions, also linked from Assign door to controller
2026-09-25
2026-09-24
2026-09-23
- Added fitDEGREE integration documentation
- Added Admin Settings documentation for the Kisi Kiosk
- Added Live monitoring documentation
2026-09-16
- Added time-bound access rights documentation to the API user provisioning guide
- Added initial sync guidance for large member bases
- Added webhook delivery retries documentation
2026-09-03
- Added Day Pass limitations documentation: Day Pass locations don't support Mobile App Access, multiple bookable spaces, or floor plans
2026-09-01
- Added a video guide to the BlinkUp instructions
- Added appointment bookings documentation to the Mindbody integration
August
2026-08-31
- Added a note about the extra, currently unused wires to the Kisi Intercom Pro installation guide
2026-08-26
- Added self-service plan quantity and add-on management documentation: organization owners and admins can now adjust their plan quantity and add or remove add-ons from the Kisi dashboard
2026-08-24
- Updated Mindbody integration documentation with instructions for connecting sites to enable in-app unlock
- Added documentation for the Require Admin Approval process and added Day Pass documentation to the Bookings page
- Added anti-passback perimeter group documentation
2026-08-20
2026-08-18
- Updated Kisi Kiosk Pro setup and enrollment
- Added a note about the FD833 camera to the VIVOTEK VORTEX tailgating detection documentation
2026-08-13
- Added LQDT Billing integration documentation
- Added Kiosk promotions documentation: displaying a custom webpage on the Kisi Kiosk Pro
- Added Kisi Reader Pro 2.0 backplate removal instructions to the BlinkUp guide
2026-08-11
2026-08-10
- Updated "Incidents" tab label to "Signals" across all affected documentation
2026-08-04
2026-08-03
- Added visual analytics occupancy heatmap drill-down: clicking an hour field now opens snapshots with peak moments
July
2026-07-31
- Added "Import Barcodes" toggle documentation to ABC Ignite integration setup
- Updated third-party optical credentials documentation to include integration-based bulk import as a third enrollment method
- Updated Zen Planner integration documentation with full setup, sync behavior, and access management details
2026-07-27
- Added Birdie integration documentation
- Added Sports Carnival integration documentation
- Added VORTEX bring-your-own-camera documentation for third-party cameras via VORTEX NVR, including tailgating detection requirements
2026-07-20
- Updated Mindbody integration documentation: removed GymAxess and SimplyStudio references, added in-app unlock section
- Removed direct power control guide and updated related references to controlling power to third-party devices
2026-07-13
- Added LegitFit integration documentation
- Added platform documentation for provisioning third-party optical credentials via the API
- Added documentation for controlling power to third-party devices with a Kisi Controller
- Added documentation for copying users' access between groups
- Updated Visual Analytics documentation
2026-07-06
- Renamed visitor self check-in to visitor registration point and updated the setup and settings documentation
- Added enrollment instructions for third-party optical credentials (barcodes and QR codes)
June
2026-06-29
- Added Zen Planner integration placeholder documentation
2026-06-02
- Expanded Kangarootime integration documentation
- Added instructions for adding new membership types to existing Glofox configurations
- Added elevator controller and capacity details to the Floors & elevators guide
May
2026-05-29
- Added Golf o'Clock integration documentation
- Added mobile bookings access documentation
- Added self-service grace period documentation for locked Glofox memberships
2026-05-25
- Added troubleshooting guidance for duplicate unlock notifications and hardware outages
2026-05-21
- Updated VIVOTEK VORTEX tailgating detection documentation
- Updated Kisi Bookings documentation
2026-05-19
- Added Alba integration documentation
- Added Playbypoint, Co-Desk, and AllBooked (by Skedda) integration documentation
2026-05-15
- Updated Glofox integration documentation regarding place mapping for check-ins
2026-05-13
- Added TeamBuildr OS integration documentation
- Added troubleshooting guidance for intercom calls received after signing out or switching accounts on a shared device
2026-05-07
- Updated third-party intrusion detection documentation: improved structure, added alarm state definitions, and clarified wiring and configuration steps
2026-05-06
- Added single-use access documentation for Glofox facility bookings
- Added Tailgate investigation, Primary device changes, Weekly Place Analytics, and Monthly Place Analytics to the reports documentation
2026-05-05
- Updated Mindbody integration documentation: removed pilot status, rewrote integration overview for accuracy
April
2026-04-30
- Published Magicline integration documentation
- Updated tablet self-check-in setup and PWA pinning instructions
- Added Two-Wire Switch and Adapter compatibility information
2026-04-29
- Added visual analytics documentation for camera-based occupancy tracking on floor plans
- Added tailgating notification email documentation for VIVOTEK VORTEX integration
- Added ABC Ignite occupancy control setup instructions
- Updated Optix docs
- Added Glofox locked membership troubleshooting section and grace period documentation
- Updated Organization ID instructions
2026-04-12
- Added developer hub documentation for building integrations with Kisi
- Restructured platform integration methods into a dedicated section
- Updated dashboard navigation steps across several hardware and marketplace articles
- Added mobile credentials comparison table
- Added warranty policy link and incident management category description
2026-04-02
- Added mobile bookings support and updated bookings UI documentation
March
2026-03-31
- Added Kisi Kiosk Pro hardware documentation, visitor management and bookings configuration for the Kiosk
2026-03-27
- Updated billing and subscription contact information
2026-03-21
- Added Kenko integration documentation
- Added access point check-in support for Mindbody and Ignite integrations
- Added Clubspot integration documentation
2026-03-20
- Clarified native Mindbody integration features and limitations
- Updated bookings onboarding flow documentation
- Added FineGym integration documentation
2026-03-19
- Added communication policies documentation
2026-03-14
- Updated wiring documentation for magnetic locks
- Added a note about power sources for readers
2026-03-03
- Various inbox-driven documentation updates
Changelog tracking started April 2026. Earlier changes are not fully recorded.